Job Description:

• SMSC, SMPP, HTTP, HTTPS, SIGTRAN, SS7 experience
• Knowledge and relevant experience on VPN and messaging nodes (SMSC, Bulk SMS, SMSR, SMS HUB)
• Provide 24X7X365 NOC Support for VAS related issues
• Manage day to day operations of SMPP SS7 SMS NOC Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting

About the Role:

• Troubleshoot aggregator issues such as connection outages, bind errors, message delivery issues.
• Escalate quality level drops specific to country to aggregators and Google clients.
• Troubleshoot country level, carrier level message delivery issues.
• Timely resolution of issues raised by internal Google clients – message delivery, delivery latency, blocks, etc
• UAT test cases and aggregator/carrier onboarding.
• Automate frequent troubleshooting steps so as to accelerate problem isolation and thereby resolution of latency, dlr dip
• Setup scripts to assess potential routing problem areas
• Update trouble tickets in relevant Google tools
• Feed input to report generation
• Identify areas of improvement for mobile gateway from an operational perspective.

Does it feel like this vacancy is made for you?

If yes, click here, fulfill the form and upload your CV by mentioning the Code SS7SA522 in the required field.